What is name of the Company?
Our company brand is VIP Client Services.
Where is the Company located?
The Company has multiple offices. We have a 26,000 square foot, state-of-the-art fulfillment center located in Winter Park, FL. Administrative offices are located in Fayetteville, GA, a suburb of Atlanta. In addition, the company has 9 other offices and customer service/call centers located throughout the Southeast US.
How long has the company been in business?
The company began operations 29 years ago, in 1981. It was originally started as a dive reservations company, assisting resorts throughout the Caribbean centralize their reservations platforms. Over the past 29 years we've been blessed with good, solid growth. Today we service over a quarter million private clients, which makes us the largest Concierge Travel Service in the nation.
How can you provide such outstanding values?
There are many answers to this question:
1. Reduced cost of delivering our services. By leveraging the power and economies of the Internet, we can deliver our exclusive benefits economically and efficiently, reducing overall costs.
2. With over a quarter million private clients, we wield a heavy sword with our travel suppliers. We partner with the best suppliers for each benefit. They partner with us because we offer them an opportunity to move their products and services to our "private" clientele, at price points they cannot provide in the public markets. Therefore, the key to our ability to make such great deals for our clients is that we NEVER do business with members of the general public.
3. Reduced marketing and customer acquisition costs. Because they provide outstanding additional value added, our benefits and programs are sought out by employers, associations, credit unions, owner groups and other "member" organizations. As a result, our customer acquisition costs are greatly reduced.
4. We pass commissions and savings directly on to our clients. This ensures that the benefits and services we provide are always at the lowest cost that can be found in the market. In fact, we GUARANTEE it. If a client finds a lower price on any of the benefits and services we provide, we'll beat it, it's just that simple. We work for YOU!
Additionally, while travel agencies pay commissions to their agents, our friendly, professional, Concierge Travel Specialists, earn NO commission. Therefore, their only priority is YOU. Getting you the very best price on your itinerary, with the best supplier, is their ONLY goal.
5. Client satisfaction. Providing our clients with an outstanding array of relevant benefits, at the best prices, combined with world-class Concierge Service, is the key to our success. As a result, our client base continues to grow, ever increasing our leverage and buying power. It's a win/win scenario that our clients have been enjoying for over 29 years now.